Tag Archive: chatbots

AI platforms, AI chatbot

Capitalizing on technology for customer experience, starting by mapping the vision of clients and matching it with their knowledge to make personalized products and services in real time, is what the Fintech movement is all about. Companies like Amazon, Netflix, and Alibaba have the best customer relationship models today. They’re on the top because of their extensive use of digital technology and analytics to improve their marketing and sales process,…

Read More
RPA for insurance

With Gartner predicting that by 2020, 85 percent of customer interactions will be managed without a human, it’s no surprise that chatbots are expected to bring about a customer experience revolution. Chatbots will be on the frontline of customer service, solving many of the challenges businesses face in scaling their operations to serve millions of customers, 24 hours a day. According to Juniper Research, companies will reap annual cost-savings of $8…

Read More
chatbot for banks, chatbot development for banks

Artificial Intelligence (AI) has become a finance buzzword since 2016 and reports abound on how AI is an integral part of technology budgets, as well as the key technology force that will reshape strategy in coming years. However, AI is not an entirely new to banking as it is made out to be. Various terminologies associated with AI like machine learning, cognitive learning, natural language processing, primarily aimed at bringing intelligence…

Read More
Chatbots in banking, chatbots with AI capabilities

The biggest Hong Kong bank, HSBC Holdings, is starting the New Year with a new chatbot. Chatbots are computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business. Now they are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking. Even though they are practically machines, banks are trying to give their chatbots a human touch…

Read More
insurance quotes chatbot, facebook insurance agent

Many insurers — especially regional players with deep ties to their local community — stress that customer service is a key differentiator for their business. Novarica’s position has always been that customer service and technology are not tangential, but rather they are one and the same: having quick access to agent and policyholder data, quoting and binding in real-time, and generating recommended contact opportunities are examples of the kinds of…

Read More
payments chatbot, insurance payments chatbot

Consumers these days want to connect with their preferred brands at a moment's notice. This, in turn, has forced companies to dabble in areas that didn't exist three to five years ago. Today's latest trend is the chatbot, specifically within Facebook's wildly popular (1.2 billion monthly users worldwide) Messenger platform. The social media company last month announced Messenger Platform 2.0, "a new suite of tools that gives [software developers] the ability…

Read More
virtual life insurance agent, chatbots for insurance

As artificial intelligence advances by leaps and bounds, one of the prominent questions in insurance and other industries is: Will bots take over my job? AI revolution The fear of an AI revolution is growing and is real. Numerous studies predict that certain professions will be gone in a decade, and many other workers will be replaced by software in the form of chatbots or other AI-based systems.When I am asked this…

Read More
Elafris team, elafris news, About Elafris

SAN FRANCISCO—Elafris, Inc., the Artificial Intelligence communications provider, today announced the appointment of Christopher J. Hogan as Executive Vice President of Marketing and Business Development. The company’s AI-based platform brings intelligent, automated agents to the communication channels customers love like Facebook Messenger, SMS, and Amazon Alexa. As the company’s Marketing and Business Development chief, Hogan and his team will help shepherd Elafris through its next phase of growth, developing and…

Read More
virtual insurance, artificially intelligent chatbots

In the Sixties, there was a quirky show called "Lost in Space," where one of the main characters was a robot. The robot was the surrogate guardian of one of the young space family members, Will. When the robot sensed a threat, it would mechanically say: "Danger, Will Robinson!" The robot looked like a refrigerator with dryer vent arms, but it could sound that alarm. The TV robot's ability to respond…

Read More
RPA for insurance

Insurance companies' robotic process automation programs are maturing, but remain about a year behind other financial services sectors in widespread adoption. That’s according to a new survey by PwC, which analyzed the current implementation efforts of 65 carriers, banks and capital market firms to determine the future scalability of the technology. Tier-one P&C and life companies, however, tend to have sizable RPA programs in place, says Kevin Kroen, PwC’s U.S. financial…

Read More

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

Subscribe to our mailing list

×

×

Subscribe to our mailing list

×