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virtual chatbot

Linklaters and Pinsent Masons have become the latest law firms to invest in artificial intelligence, as the legal profession tries to automate the mundane tasks that have traditionally been the preserve of junior lawyers.Linklaters has developed Verifi, a computer program that can sift through 14 UK and European regulatory registers to check client names for banks. The company said it could process thousands of names overnight.Edward Chan, banking partner at Linklaters,…

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Dag Kittlaus and Adam Cheyer created the artificial intelligence behind Siri, Apple's iconic digital assistant, and one of the first modern apps to capably handle natural language queries on a smartphone. Today the pair showed off their newest creation, Viv, a next generation AI assistant that they have been developing in stealth mode for the last four years. The goal was to create a better version of Siri, one that connected to…

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For a long time, Facebook Messenger seemed to be secondary to Facebook’s core business – a product feature rather than something more. So when Facebook bought WhatsApp for an extraordinary $19 billion, it seemed like WhatsApp would end up being Facebook’s messaging platform of choice. But on April 14, Facebook announced that it was explicitly turning Messenger into a platform that allows media outlets, retailers, and anyone else to develop…

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In the 1970s, CFOs sat with CEOs and devised ways for upset consumers to not be able to get compensation easily. They put up automated phone systems and arcane and inflexible policies and rejoiced at how little the company had to “give up” to complaining customers.And this system worked… until social media gave every average “Joe” the same power as society’s most prominent citizens to get a company’s attention when they weren’t…

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Artificial intelligence chatbot conversing with customer and giving financial advice

Several brands are launching AI virtual agents that carry on complex conversations with customers. Image Credit: Bank of AmericaSoon Bank of America customers will be able to take care of their banking needs via Facebook's Messenger app, the banking company announced recently. The financial behemoth has been collaborating with Facebook to enable their customers to “stay connected to their finances whenever and wherever they choose.” The company was one of nearly…

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