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Artificial intelligence in property & casualty insurance has become pervasive. Most information about this in the press focuses on improving front office functions, helping customer service handle the tens of thousands of customer interactions, or on powering new capabilities to glean insights from the industry’s voluminous data stores. But now the light has begun to shine on how artificial intelligence can transform property and casualty claims. What about artificial intelligence for…

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Woman chats with a virtual agent on her smartphone.

Provocateurs seem to shout bleak warnings about society’s ruin at the hands of our future robot overlords. Even the likes of Elon Musk, CEO of Tesla and SpaceX, the private spacecraft company, is issuing dire warnings about it. All of this may amount to useless hype and hand wringing. What many people don’t realize is that artificial intelligence assistants are already living and working out among us. These docile servants…

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Intellectsoft, a boutique digital transformation consultancy providing cutting-edge engineering solutions for global companies and emerging technology leaders, today announced a partnership with one of the AI and RPA leading brands in financial technology industry – Elafris.  Through synergistic combination of innate expertise, this alliance is enabled to deliver high-quality solutions for the insurance industry, helping providers perform digital transformation of their operations in an impactful and meaningful way. Michael Minkevich,…

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A woman looks at her smartphone that is showing insurance agent software that is a chatbot asking her how the chatbot can help her.

Insurance Agent Software ChallengesInsurance agent software with artificial intelligence (AI) is transforming the way carriers communicate, including its less familiar machine learning and natural language capabilities. The deluge of information about insurance AI scares away many insurers from even exploring what AI agents can do for them. Where should insurers get started?Some choose to take a less obvious AI insurance agent strategy--begin with virtual chatbots that supercharge the front line…

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The acceleration of the pace of life from the digital revolution puts insurance workflows in stark contrast, with its manual processes, patchwork of poorly coordinated systems and days and weeks to get anything accomplished.  For consumers, everything around dealing with insurance is viewed as a chore, an imposition.Despite ongoing efforts to improve services incrementally and develop extensions and variations on insurance products, the industry seems to have kept its feet…

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