NEWS & UPDATES

Server stacks for artificial intelligence systems

Insurer Transformation via AI's Online Agents and Operations Optimization Insurance carriers are embracing changing technologies more and more on their way to conquering the industry's digital transformation. At the same time, Artificial intelligence (AI) solutions have matured into robust, approachable investments to help with this change. Insurers are prioritizing AI technology projects into their core functions now that artificial intelligence products offer wide-ranging applications for insurance, from virtual insurance agents to…

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AI application

Research shows that consumers want an interactive digital financial coach, but most are still stuck with static online banking. Discover how the industry’s most innovative companies are using AI and machine learning to build financial solutions and apps to attract and engage today’s evolving consumer. Consumers in every generation, from millennials to boomers, are worrying about their financial health more than ever. There’s a wealth of information out there to…

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ai virtual agent

Many insurers are investing in AI beyond MLwhich is one of its subfield. Opportunities range from an enhanced Customer Experience (reduced cycle time, personalized advisors through chatbots, fast track Claims management), to productivity efficiency, pricing sophistication, churn risk anticipation and accurate Fraud detection patterns. Insurers can either build internal capabilities, partner with start-ups on these fields or do both to accelerate time to market impacts. AI is a great enabler.…

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AI platforms, AI chatbot

Capitalizing on technology for customer experience, starting by mapping the vision of clients and matching it with their knowledge to make personalized products and services in real time, is what the Fintech movement is all about. Companies like Amazon, Netflix, and Alibaba have the best customer relationship models today. They’re on the top because of their extensive use of digital technology and analytics to improve their marketing and sales process,…

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RPA for insurance

With Gartner predicting that by 2020, 85 percent of customer interactions will be managed without a human, it’s no surprise that chatbots are expected to bring about a customer experience revolution. Chatbots will be on the frontline of customer service, solving many of the challenges businesses face in scaling their operations to serve millions of customers, 24 hours a day. According to Juniper Research, companies will reap annual cost-savings of…

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