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Artificial intelligence (AI) is set to revolutionize the insurance industry and it is coming to every carrier, agency and policyholder. AI, at its most basic understanding, is the mimicking of human behavior: Learning Talking Listening Seeing Feeling (Sensing) Analyzing This definition is simple enough to understand. Where things really take off is when the complexity within these elemental skills increases or in the combination of these elements. Then we begin to…

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