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insurance chatbo, virtual insurance software

Artificial intelligence (AI) and machine learning are the hot topics of 2018 across all industries, especially insurance and law. Although perceived as a relatively recent development, the term "artificial intelligence" was first used by U.S. computer scientist John McCarthy in 1956. To help its legal audience get a better handle on the subject, ALM's Legalweek 2018 New Yorkkicked off on Jan. 29 with a workshop titled, "The Foundation of AI…

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Chatbots in banking, chatbots with AI capabilities

The biggest Hong Kong bank, HSBC Holdings, is starting the New Year with a new chatbot. Chatbots are computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business. Now they are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking. Even though they are practically machines, banks are trying to give their chatbots a human…

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online agent for insurance, insurance ai

Insurers’ challenges are related to larger data volumes, the speed of the data, the complexity of the data, and also the need to turn this data into insights that improve workflow and have a positive impact on customer experience. In 2017, the artificial intelligence (AI) buzz grew in the insurance industry and we saw another significant uptick in insurance carriers starting IoT initiatives. That gives credence to Market Research Future’s…

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insurance quotes chatbot, facebook insurance agent

Many insurers — especially regional players with deep ties to their local community — stress that customer service is a key differentiator for their business. Novarica’s position has always been that customer service and technology are not tangential, but rather they are one and the same: having quick access to agent and policyholder data, quoting and binding in real-time, and generating recommended contact opportunities are examples of the kinds of…

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