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artificial intelligence chatbot, messenger insurance agent

Chatbots will become increasingly prevalent in commerce, but care must be taken—especially in the complex insurance sales process—to make sure they deliver maximum value. Progressive’s (Mayfield, Ohio) announcement that it has adopted of artificial intelligence (AI) chatbot capabilities to its customer acquisition channel comes as no surprise to those involved in the machine learning and natural language processing (NLP) space. Although they are not first in the insurance market, their decision…

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ai insurance services, insurance software for agents

Insurance is an industry that has long operated without significant disruption. Then InsurTech quickly emerged to shake things up. Savvy consumers are looking for fast, easy, secure insurance solutions, and these startups have developed innovative, advanced technologies. After little change for decades, established insurers, agents and brokers who have become complacent now need to figure out how they will adapt to digital disruption. Many insurers see InsurTech as a threat. In fact,…

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virtual life insurance agent, ai virtual agent

The insurance industry is outpacing at least a dozen other business sectors when it comes to artificial intelligence investment, according to new research from Tata Consultancy Services (TCS), a global IT, consulting and business solutions organization. The TCS Global Trend Study on Artificial Intelligence compiled survey responses from 835 executives across 13 industries worldwide. Researchers behind “Getting Smarter by the Sector: How 13 Industries Use Artificial Intelligence” found that AI is…

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machine learning insurance industry, insurance AI

For an industry that has proven resistant to change for centuries, insurance is now undergoing a digital revolution. With the advent of more machine learning algorithms, underwriters are bringing in more information to better gauge risk and offer more tailor-made premium pricing. On the back end, the insurance process is being streamlined to connect applicants with carriers more efficiently and with fewer errors. This drastic level of rapid change means big…

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messenger insurance agent, facebook insurance agent,

RightSure Insurance, the national agency, is bringing Elafris’ cutting-edge communications platform to its customers. Known for stellar service and effective Insurtech implementations, RightSure is the ideal agency to be one of the first to implement AI-driven service. “We are thrilled to work with innovative firms, like Elafris, that help us better serve and advise our clients. Integrating Elafris’ SMS and chatbot capabilities into our current service channels will let policyholders seek…

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