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online insurance claims, chatbot for insurance claims

Insurance industry leaders are convinced artificial intelligence (AI) will “revolutionize the customer experience and empower agents, brokers and employees,” according to the Technology Vision for Insurance 2017 study from Accenture. “Our research shows that insurers are investing in AI technologies to, among other things, improve customer interactions based on written and spoken interactions, gestures, interactive touch displays and hybrid mixed-reality platforms that merge the virtual and the real world, with…

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fast insurance software, virtual insurance

Startup entrepreneurs are drawn to InsurTech ventures for good reason, according to a recent report from Accenture, the international management consulting and professional services company based in Dublin, Ireland. Entitled “The Rise of Insurtech: How young startups and a mature industry can bring out the best in one another,” the report found that innovation-driven growing pains in the insurance industry should ultimately bear significant fruit: “We’ve seen a rapid acceleration…

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virtual insurance software, insurance claims chatbot

Next time you want to talk to a robot, go to the chat box on your bank’s website. Chances are, your questions will be answered by a chatbot—a robot that chats Have you ever chatted with a robot? Well, you may have done so already. Banking, insurance and broking industries have started rolling out chatbots for their consumer services and transactions. You may have come across them on some of…

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virtual insurance services, insurance software for agents

As technology related to artificial intelligence, natural language processing, smart home tech and more evolve, business applications are emerging that can have a transformative effect. From an insurance industry perspective, some of the most exciting developments are those that are changing the way insurers interact with their customers. Many insurers have struggled to apply technology and data effectively to build solid relationships with customers. Traditionally, insurers don’t frequently engage with…

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