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artificial intelligence for insurance, machine learning for insurance

Leveraging the power of artificial intelligence (AI) and the surging popularity of messaging apps, conversational interfaces are enabling unprecedented banking engagement and re-establishing relationship banking. Chatbots are a simple, lightweight solution to a host of legacy banking problems, giving progressive banks and credit unions a competitive industry edge. The arrival of the digital age has disrupted the retail banking industry and altered the relationship between banks and their customers. Where…

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Artificial intelligence for banks, RPA for insurance

A combination of elements including massive distributed computing power, the decreasing cost of data storage, and the rise of open source frameworks is helping to accelerate the application of artificial intelligence (AI). Our own research indicates that, by 2035, AI could double economic growth rates in 20 countries, and boost labor productivity by up to 40 percent. The increasing importance of AI has significant implications for financial institutions and particularly…

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ai virtual agent, virtual chatbot

Picture this scenario: You are on a two-week long business trip across multiple locations. It’s been five days and you are wondering how much your current trip has cost you already. You tap on your bank’s app on your phone and type in “How much did I spend in New York last week?” A bot answers “A total of US$343.54” followed by “Would you like to file it under expense?”…

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Elafris insurance chatbot, Hippo, virtual agent technology, intelligent virtual agent chatbot

The companies have signed a technology partnership agreement that will allow Hippo to create its own virtual agent chatbot infrastructure. Hippo (Mountain View, Calif.) a startup insurer dedicated to providing a simpler process to help homeowners find more appropriate coverage, and Elafris (San Francisco), supplier of an artificial intelligence-powered virtual agent platform for the Insurance industry, have signed a technology partnership agreement that will allow Hippo to create its own…

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imaginBank chatbot

ImaginBank, the CaixaBank mobile-only bank, has launched the Spanish banking industry’s first ever chatbot, offering special promotions to users on Facebook Messenger. The bot offers users an extensive discounts programme on shopping and culture across Spain, including exclusive offers for restaurants, leisure activities, travel, hotels, cultural events, training, fashion, beauty, cinema, music and shows. There are currently more than 100 offers available. Customers can directly ask the chatbot what offers…

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