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automated chatbots for insurance, chatbot platform for Facebook

A survey by Personetics shows that the financial services industry is getting a closer to supporting conversational commerce, supporting projects that use chatbots to improve the overall customer experience. Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some are doing it already. Powered by chatbots, conversational commerce (Voice-First Banking) allows organizations to interact with customers…

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Insurtech for brokers

If you had to say one thing to the agency-broker insurance channel, what would you say? And what if you had to shoe-horn it into 300 words? That’s what I wanted to write. And, in a moment, share it with you. (Then, I’ll ask for your advice.) It was not my idea. I got cajoled. Arm-twisted. Hog-tied. And I caved in. Here’s the story A major international publisher is producing…

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AI insurance software, Fukoku Mutual Life Insurance,

A future in which human workers are replaced by machines is about to become a reality at an insurance firm in Japan, where more than 30 employees are being laid off and replaced with an artificial intelligence system that can calculate payouts to policyholders. Fukoku Mutual Life Insurance believes it will increase productivity by 30% and see a return on its investment in less than two years. The firm said…

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chatbots for insurance

Based upon the recent post by Lemonade blog, claiming the world record for claims payment speed– I wonder Lemonade insurance – is it for me? Details According to this article, “Brandon” lost his expensive jacket and filed a claim, he was paid within 3 seconds.  Lemonade claims bot, cross referenced against his policy, anti-fraud detection, approved it and sent payment… The payment was for $729 after Brandon’s $250 deductible.  There is…

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