Imagine paying your bills, checking your account balance, getting help with financial questions, and generally managing all your everyday banking needs via Facebook. Sounds hard to believe?Not for customers of Tochka Bank in Russia, where all of this is possible today.Bots, of course, are big right now. Facebook has opened up its billion-user Messenger platform for business, and business wants to talk to customers. Apparently customers want to talk back:…
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