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Artificial intelligence chatbot conversing with customer and giving financial advice

Several brands are launching AI virtual agents that carry on complex conversations with customers. Image Credit: Bank of AmericaSoon Bank of America customers will be able to take care of their banking needs via Facebook's Messenger app, the banking company announced recently. The financial behemoth has been collaborating with Facebook to enable their customers to “stay connected to their finances whenever and wherever they choose.” The company was one of nearly…

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